Responsible Gaming
Gambling Should Be Entertainment
Live casino gaming should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. The house always has a mathematical advantage, and you should never gamble with money you cannot afford to lose.
Set strict limits on time and money before you play, and treat any losses as the cost of entertainment—similar to going to the movies or a concert.
Age Verification
You must be 18 years of age or older to participate in online gambling in Australia. It is illegal for anyone under 18 to access live casino services.
If you are under 18, please do not attempt to register or gamble. If you suspect someone underage is gambling, please report it to the relevant authorities.
Warning Signs of Problem Gambling
Be aware of these warning signs that may indicate a problem with gambling:
- Chasing losses by gambling more to recover money lost
- Gambling with money needed for essential expenses (rent, food, bills)
- Hiding gambling activity or lying about time and money spent
- Feeling anxious, irritable, or restless when not gambling
- Needing to gamble with larger amounts to achieve the same excitement
- Failed attempts to reduce or stop gambling
- Borrowing money or going into debt to fund gambling
- Neglecting relationships, work, or studies due to gambling
- Using gambling to escape problems or negative emotions
- Experiencing guilt or shame about gambling habits
If you recognise any of these signs in yourself or someone else, please seek help immediately.
Self-Help Tools & Controls
Most responsible online casinos offer tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose during a gaming session
- Reality Checks: Receive regular notifications during play to remind you how long you have been gambling
- Session Time Limits: Set an automatic log-out after a specified period
- Self-Exclusion: Voluntarily exclude yourself from gambling for a set period (days, months, or years)
- Account Closure: Permanently close your account if needed
Use these tools proactively to maintain responsible gambling habits.
Support Organisations
If you need help, support is available from the following organisations:
Australia
- Gambling Help Online – Free, confidential counselling and support
www.gamblinghelponline.org.au - Gambling Help Services (State-based): Contact your state's gambling help service for local support
International Support
- GamCare (United Kingdom)
www.gamcare.org.uk - GamStop (United Kingdom)
www.gamstop.co.uk - Responsible Gambling Council (Canada)
www.responsiblegambling.org - National Council on Problem Gambling (United States)
www.ncpgambling.org
All support services are confidential and available 24/7 in most cases. Seeking help is a sign of strength, not weakness.
If You Have a Problem, Seek Help Today
Problem gambling is a treatable condition. If you or someone you know is struggling with gambling, please reach out to one of the support organisations listed above.
You are not alone, and help is available.
Contact Gambling Help Online on 1800 858 858 for free, confidential support in Australia.